It’s a family business and everyone is really friendly with great customer service even over the phone. This place is the only place I’ve taken my car and not felt like I was getting screwed over. They are honest and upfront with their prices, prices that are SUPER reasonable by the way. I’m glad I found a good mechanic. I strayed ONCE to get an oil change and was pissed off that I did. From now on my car comes here…and that’s it.